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Previous Feedback
Condition: New, Used ?
How to leave feedback on ecrater?
Shipping Costs
USPS Priority Mail
USPS Insurance
USPS Delivery Confirmation
Problems
Money Orders


Previous Feedback
I also sale though live journal, amazon and eBay. http://hello-sugah.livejournal.com/28159.html

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Condition: New, Used ?
All merchandise are either official, Japanese-licensed or doujinshi (fanart) import products. If they are not, I will note this in the description. Many items are hard to acquire outside of Japan. This does not mean I am the only source for these items, but they are rare and difficult to find - I bought mostly through Japanese auctions. All items listed here are items from my personal collection. I'm not a normal store with inventory. Most were acquired second-hand, but most have been preserved in good, unused condition, unless otherwise noted. I take very good care of my stuff (within reason) and do not overly use and abuse it. Feel free to ask me a question if you want more info on any particular product.

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How to leave feedback on ecrater?
Qualified buyers - ones that paid instantly using only PayPal or google checkout - receive an email from noreply@ecrater.com with a link at the time the payment was made and again about 20 days later. They must have that link to leave feedback. You can read more about it here: http://www.ecrater.com/community/viewtopic.php?t=2291

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Shipping Costs
Shipping is automatically calculated when you check out. Shipping is through USPS and calculated by weight and destination. Several shipping options are given, choose the one that best suits your needs. If you choose First-Class or Parcel-Post-Mail you take on the risk that the package might be lost in the mail. If you do not purchase delivery confirmation or insurance, then you incur the losses. If you want the cheapest option, let me know in the NOTES area when you make your payment and I'll ship it the cheapest way possible, and refund the difference. I have noticed cases where the cart over charges for shipping, I'm not sure why it does this, but I also do not have much control over it (it is automated). But if I (or you) notice a large price difference, I'll refund the difference. The eCrater cart displays an estimated shipping time (2-9 days...) keep in mind that these are not guarantee dates and some packages may take longer.

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USPS Priority Mail
Delivery confirmation is free if you choose PRIORITY MAIL.

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USPS Insurance
The automatic shipping calculator does not add provisions for delivery confirmation or insurance. I tried to include these services as part of my inventory, but they were rejected, so I thought of the "Kawaii Pencil" solutions. If you want insurance, please add "Kawaii Pencil I" to your cart. I will add insurance as well as send you a kawaii pencil or other freebie :)

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USPS Delivery Confirmation
The automatic shipping calculator does not add provisions for delivery confirmation or insurance. I tried to include these services as part of my inventory, but they were rejected, so I thought of the "Kawaii Pencil" solutions. If you wish to add delivery confirmation, please add "Kawaii Pencil DC" to your cart. I will pay for delivery confirmation as well as send you a kawaii pencil or other freebie :)

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Problems
If there are problems or you need to cancel an order - please communicate with me! I can't respond quickly if you do not tell me what is going on or what you want me to do. I am not a business, these are my personal possessions that I am selling off. I handle each order as they come. I don't want a lot of problems, if you have questions - ask before you order. If you have concerns ask before you send payment!! I try my best to keep communication open and respond quickly. There is nothing that stresses me more than bad communication. If I ever have a problem with a customer because of poor communication - I will refuse ALL future orders from that person. If you pay, I will simply return it (minus the PayPal fees). I'd rather avoid the hassle than take your money. money is not my motivate for opening this 'store'. I make very little from these sales... so avoid wasting your money and time and just be honest and upfront with me, or take your business somewhere else. Thank you.

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Money Orders
I will accept money orders, but only as a last resort. Please email me before hand for approval. If I do not receive an email request, I will not send my address and the order will be canceled. Money orders delay the process. The shopping cart does not remove or clear the items from public listing unless the item has been paid for. With PayPal this is done automatically. With a money order, I would have to go in and do it manually - or else there could be a duplicate order of the same item. I need to know that the order is a serious request and that payment is on the way. If you do not communicate with me, I can not hold the items for you. I prefer all International orders be though PayPal, if that is a problem - email me for other options. Thank you.

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Last Updated: 18 Sep 2017 14:08:09 PDT home  |  about  |  terms  |  contact
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